[BREAKING] SRAM RED eTap Front Derailleur FAILS after battery change

Tags: #<Tag:0x00007f8562ecfd30> #<Tag:0x00007f8562ecfc18> #<Tag:0x00007f8562ecfa38>

A user contacted us with the following:

Have you received any reports of SRAM RED eTap failing?

Well, here’s one - a video footage of my non-responsive SRAM RED eTap front derailleur that failed I shot 11 hours ago.
It was responsive for more than 84.94 km ride before an impromptu full battery charge & change.
It died after I re-attached both batteries after full charge.
The LED on the FD lights up whenever I press on both paddles. The RD is fully functional though.

Happy to respond to any questions you might have.

Daerius Aurelius

Anyone else having these troubles? Any advice for Daerius Aurelius?